Cancellation & Refund Policy
Last updated: June 2026
1. For Short Duration / Weekend Trips (Trips less than 3 Days)
The refund of the trip amount paid will be processed as per the deduction guidelines given below:
2. For Long Duration Trips (Trips more than 3 Days)
The refund of the total trip amount paid will be processed as per the deduction guidelines outlined below:
3. For International Trips (Trips more than 3 Days)
The refund of the total trip amount paid will be processed as per the deduction guidelines outlined below:
4. Rules Applicable for Change / Cancellation of Booking by the Participant
1. Process
Mail your cancellation/change request on tripprchaleofficial@gmail.com. No cancellations will be taken over phone calls or WhatsApp messages. We request you to reply to the booking confirmation email that you have received at the time of trip booking. Also, please note that the booking amount for all packages/trips is non-refundable.
2. Replacement of Participant(s)
Our community and guidelines allow you to seamlessly replace any of an individual in your bookings. Please pay attention that this feature is applicable only when the status of your booking is "Paid" and there should be at least 7 days remaining prior to the departure date. Please note that the replacement would not be applicable on any Volvo/Train/Flight transport booked for that particular participant. The same would be automatically cancelled and the same will be followed by. This is simply done because the seats booked in such transport mediums are not transferable or refundable.
3. Mode of Refund
Once your cancellation request gets confirmed, you will get a credit note via mail in the next 2 working days.
4. Payment Gateway Charge
All the reimbursements/refunds will incur a Payment Gateway charge of 2.5% & GST of 5% respectively. The Payment Gateway charges will not be levied on the customers who have made their transactions via UPI.